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Latest Community Product Trust and Safety and Whatnot

Our Easier-to-Read -and-Understand Policies
Trust and Safety, Latest Anne Cobbett 9/18/24 Trust and Safety, Latest Anne Cobbett 9/18/24

Our Easier-to-Read -and-Understand Policies

We've updated our Community Guidelines to improve their organization and structure, making them easier for everyone to understand. What's new is a more navigable, accessible, and detailed presentation of these rules.

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Our Ongoing Work: Tackling Scams on Whatnot
Trust and Safety, Latest Anne Cobbett 4/18/24 Trust and Safety, Latest Anne Cobbett 4/18/24

Our Ongoing Work: Tackling Scams on Whatnot

At Whatnot, we’re always working hard to keep the platform a fun and trustworthy place. So today, we want to provide you with an update on how we’re tackling scams on Whatnot: detecting bad actors more quickly, shutting down their accounts, and preventing them from coming back.

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Building The Trust and Safety Rules Engine
Trust and Safety, Latest Kaitlyn Montano 6/6/23 Trust and Safety, Latest Kaitlyn Montano 6/6/23

Building The Trust and Safety Rules Engine

Whatnot is one of the fastest-growing marketplaces in the world, and with that growth comes increased responsibility to ensure safety at every stage of the buying and selling experience.

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Introducing New Policies to Make Sports Cards Transactions Safer
Trust and Safety, Latest Kaitlyn Montano 5/12/23 Trust and Safety, Latest Kaitlyn Montano 5/12/23

Introducing New Policies to Make Sports Cards Transactions Safer

While Whatnot was built to create a safe, welcoming space for people to share their passions with others, a few years ago we recognized that the Sports Card community presented unique trust and safety challenges that needed solving.

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How We Evaluate User Reports and Enforce Policies
Trust and Safety, Latest Kaitlyn Montano 5/12/23 Trust and Safety, Latest Kaitlyn Montano 5/12/23

How We Evaluate User Reports and Enforce Policies

The Whatnot Trust & Safety team plays a critical role in identifying issues and enforcing policies to help keep our community safe. Today, we’ll dig a bit deeper into how we evaluate, investigate, and take action on cases involving fraud, behavioral or logistical issues.

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