News & Whatnot
Our Easier-to-Read -and-Understand Policies
We've updated our Community Guidelines to improve their organization and structure, making them easier for everyone to understand. What's new is a more navigable, accessible, and detailed presentation of these rules.
Our Ongoing Work: Tackling Scams on Whatnot
At Whatnot, we’re always working hard to keep the platform a fun and trustworthy place. So today, we want to provide you with an update on how we’re tackling scams on Whatnot: detecting bad actors more quickly, shutting down their accounts, and preventing them from coming back.
Building The Trust and Safety Rules Engine
Whatnot is one of the fastest-growing marketplaces in the world, and with that growth comes increased responsibility to ensure safety at every stage of the buying and selling experience.
Introducing New Policies to Make Sports Cards Transactions Safer
While Whatnot was built to create a safe, welcoming space for people to share their passions with others, a few years ago we recognized that the Sports Card community presented unique trust and safety challenges that needed solving.
How We Evaluate User Reports and Enforce Policies
The Whatnot Trust & Safety team plays a critical role in identifying issues and enforcing policies to help keep our community safe. Today, we’ll dig a bit deeper into how we evaluate, investigate, and take action on cases involving fraud, behavioral or logistical issues.