Community, Latest Kaitlyn Montano Community, Latest Kaitlyn Montano

Never Stop Pursuing Your Passion: Experience Meets Innovation

In a world often spotlighting young entrepreneurs, a different kind of success story is emerging on Whatnot—one that highlights seasoned sellers harnessing their expertise and passion to thrive in live shopping. These sellers, with backgrounds as diverse as vintage jewelry, trading cards, and collectibles, are not only adapting to the fast-paced digital marketplace but excelling in it. Their journeys demonstrate the power of embracing innovation, staying true to one’s passions, and finding community in unexpected places.

Read More
Product, Latest Liz Goodno Product, Latest Liz Goodno

Product Updates: Flash Sales and Rewards Club Season 2

The holiday season is the perfect time to connect with more buyers, boost engagement, and grow your sales. To help you achieve this, we’re introducing Flash Sales, a powerful new tool to drive urgency and excitement. We’re also celebrating the start of Rewards Club Season 2, complete with enhanced features to reward loyalty and deepen buyer relationships.

Read More
Community, Latest Kaitlyn Montano Community, Latest Kaitlyn Montano

We’re Thankful For Mods

With great power comes great responsibility. Believe it or not, when Peter Parker's Uncle Ben said that exact quote, he was referring to being a moderator on Whatnot. Moderators also known as ‘mods’ on Whatnot are individuals chosen by the seller hosting the show to connect with the chat and help maintain a good experience for everyone during the show.

Read More
Product, Latest Liz Goodno Product, Latest Liz Goodno

Premier Shop: Celebrating Sellers Who Provide Best-in-Class Experiences for Their Community

Buyers flock to Whanot because of our extraordinary sellers. Not only do these sellers provide entertaining live shows, but they’re trusted by the Whatnot community to provide a great end-to-end shopping experience. From curating and showcasing high-quality products in their shows to making sure these products are shipped on time and with care, our best sellers are invested in making their customers happy. That's why we're excited to launch a new programme that helps the Whatnot community recognise sellers who uphold high standards of service.

Read More
Product, and Whatnot, Latest, Community Liz Goodno Product, and Whatnot, Latest, Community Liz Goodno

Your Success Story: Introducing Our First State of Livestream Selling Report

To showcase how livestream selling shapes the success of sellers like you, we’re excited to share our first external study, our State of Livestream Selling Report. This report takes a deep dive into the tremendous impact livestream selling has on sellers like you and your businesses. It also celebrates how far we’ve come together and recognizes your incredible contributions as part of our vibrant seller community.

Read More
Product Liz Goodno Product Liz Goodno

Product Updates: Cash Out & Print Labels on Mobile

As the seasons change, so do the ways we’re making it easier for you to grow your business on Whatnot. This month, we’ve rolled out exciting updates designed to help you streamline shipping and make it easier to get paid out on the go. Let’s dive into these new features and how they can make a difference in your selling experience.

Read More
Product Liz Goodno Product Liz Goodno

Product Updates: Rewards Club is Live

This summer, we introduced Rewards Club in Beta, an achievement-based loyalty program to automatically recognize and reward your most active customers with custom perks you set like coupons and access to exclusive shows. Today, we're excited to share that Rewards Club is now live!

Read More
Latest, and Whatnot Kaitlyn Montano Latest, and Whatnot Kaitlyn Montano

Share the Excitement, Reap the Rewards: Introducing Whatnot Affiliates

At Whatnot, our mission has always been to empower your business growth and foster community through commerce. Over the past year, we introduced Referral Codes alongside our existing Referral Links, offering more ways for you to share savings and attract new buyers to your shows.

Today, we’re unveiling a new initiative designed to further support sellers and encourage purchases: Whatnot Affiliates. This program allows you to earn commissions by sharing your favorite products or shows—whether your own or those from sellers you admire—with your friends and followers on other platforms.

Read More
Trust and Safety, Latest Kaitlyn Montano Trust and Safety, Latest Kaitlyn Montano

How We Think About Harassment on Whatnot (with New Policy Updates)

Strong communities thrive when people feel safe, welcome, and comfortable inviting their friends and growing businesses together. Harassment undermines this sense of safety and belonging, discouraging participation and investment, which is why we have strict rules against it. 

We recognize that harassment can feel different for different people. What one person sees as customer feedback another might experience as an attack. That can be a tricky nuance when someone reports harassment to us. We have high standards for behavior, and also want people to engage in reasonable and valid criticism. We’re always trying to strike the right balance, and want to share our thinking that got us to our current approach.

Read More
Product Liz Goodno Product Liz Goodno

Product Updates: Boost Your Show's Visibility and Make Teamwork Easier

We’re always looking for ways to help our sellers bring in new buyers and make teamwork easier as they scale their operations. Read our latest product blog post to learn about Community Boost—a fun new way for shoppers to support their favorite sellers by boosting the discoverability of their show—plus a new Team Permissions tool to make it easier and more efficient to add employees to seller Whatnot accounts.

Read More
Product Liz Goodno Product Liz Goodno

Product Updates: Bringing You and Your Community Closer Together with Rewards Club

Introducing Rewards Club, an achievement-based loyalty programme to recognise and reward your most active customers with perks like coupons and access to exclusive shows. This always-on, easy-to-enter program tracks buyer interactions and delivers fun rewards and status for shoppers–boosting engagement, retaining buyers, and driving more sales to your business on Whatnot.

Read More
Community, Latest Kaitlyn Montano Community, Latest Kaitlyn Montano

Revamping Our Seller Academy

As part of our efforts to streamline info for sellers, we’re thrilled to announce the launch of our revamped Seller Academy homepage!

This new design conveniently lays out all seller resources in a simple-to-navigate page with quick navigation by topic. We’ve also added some totally new resources to Seller Academy like Community Guidelines & Policies, the @whatnotsellers Account, Blog Updates, and Platform Status!

Read More