News & Whatnot
Product Updates: Rewards Club is Live
This summer, we introduced Rewards Club in Beta, an achievement-based loyalty program to automatically recognize and reward your most active customers with custom perks you set like coupons and access to exclusive shows. Today, we're excited to share that Rewards Club is now live!
Product Updates: Your Feedback in Action with Reply to Reviews and More
Our team’s work is guided by a simple vision: helping as many people as possible turn their passion into a business and make a living from what they love. Listening closely to your feedback, we’re excited to share key updates around fine-tuning your selling experience and making it easier than ever to start building a business on Whatnot.
Product Updates: Boost Your Show's Visibility and Make Teamwork Easier
We’re always looking for ways to help our sellers bring in new buyers and make teamwork easier as they scale their operations. Read our latest product blog post to learn about Community Boost—a fun new way for shoppers to support their favorite sellers by boosting the discoverability of their show—plus a new Team Permissions tool to make it easier and more efficient to add employees to seller Whatnot accounts.
Product Updates: Bringing You and Your Community Closer Together with Rewards Club
Introducing Rewards Club, an achievement-based loyalty programme to recognise and reward your most active customers with perks like coupons and access to exclusive shows. This always-on, easy-to-enter program tracks buyer interactions and delivers fun rewards and status for shoppers–boosting engagement, retaining buyers, and driving more sales to your business on Whatnot.
Product Updates: Improved Inventory Management and More Insight Into Your Show
We’ve been working on new features to streamline your inventory across shows and your profile shop, and an update to Promote Tools so you can see your performance on a show and campaign level.
Product Updates: Introducing Free Pickup and An Improved Card Breaks Experience
We’re excited to introduce new features to help you grow your business, including a fast and free delivery method and an improved breaking experience to sell break spots faster than ever: Free Pickup and a new Breaks feature.
Product Updates: Introducing Seller API, Improved Discovery and Referral Codes
We’re always looking at ways to help sellers easily manage and grow their business on Whatnot. With over 200 items sold every minute on Whatnot, one of the most requested tools from sellers is a seamless way to add all of their inventory to Whatnot from other sales channels.
Product Updates: New Tools to Prepare for Your Livestream
It's been incredible watching so many of you go live for the first time, having fun with your first chatters, and making your first sale – but we know that along with that fun comes plenty of hard work and sometimes even a bit of anxiety as you prepare for your first show. While we released more than a feature a day last month, below are three new tools to help you feel confident and prepared heading into your show, plus three tips to help both new and experienced sellers succeed.
What’s up on Whatnot: A letter from our CEO
We’re just at the beginning of the next chapter for online shopping, and the next chapter for Whatnot too. As we look ahead, I’d like to take a moment to reflect and thank you for the incredible journey over the past year, and give you an update on our key priorities: helping you grow your business and succeed, continuing to expand to new categories and communities to bring more people to Whatnot, and building products and craft policies to ensure a trustworthy buying experience for everyone.