News & Whatnot
Building the Future of Live Shopping, Together
Today, we’re excited to announce an additional $265M from investors who believe deeply in what we’re building together. With these new resources, we’re doubling down on what you need to thrive. Here’s how we’re working to meet you wherever you are in your journey—and help you continue succeeding.
Never Stop Pursuing Your Passion: Experience Meets Innovation
In a world often spotlighting young entrepreneurs, a different kind of success story is emerging on Whatnot—one that highlights seasoned sellers harnessing their expertise and passion to thrive in live shopping. These sellers, with backgrounds as diverse as vintage jewelry, trading cards, and collectibles, are not only adapting to the fast-paced digital marketplace but excelling in it. Their journeys demonstrate the power of embracing innovation, staying true to one’s passions, and finding community in unexpected places.
2024 & Whatnot: Live Shopping in Focus
As we look to 2025, search trends on Whatnot point to key themes shaping the future of your business: authenticated collectibles emerging as alternative assets, storytelling deepening connections, and category lines blurring as live shoppers diversify—from cards to rare plants, vintage fashion to ancient coins.
Product Updates: Flash Sales and Rewards Club Season 2
The holiday season is the perfect time to connect with more buyers, boost engagement, and grow your sales. To help you achieve this, we’re introducing Flash Sales, a powerful new tool to drive urgency and excitement. We’re also celebrating the start of Rewards Club Season 2, complete with enhanced features to reward loyalty and deepen buyer relationships.
We’re Thankful For Mods
With great power comes great responsibility. Believe it or not, when Peter Parker's Uncle Ben said that exact quote, he was referring to being a moderator on Whatnot. Moderators also known as ‘mods’ on Whatnot are individuals chosen by the seller hosting the show to connect with the chat and help maintain a good experience for everyone during the show.
Holiday Season Best Practices ❄️
As we move into mid-November, the holiday season is officially here! It's a crucial time for buyers and sellers alike, and at Whatnot, we're excited to share a few expert tips to help you stand out, maximize your sales, and make the most of this festive season.
Product Updates: Shipping Improvements and Cohost Notifications
As we move into the final stretch of the year, we’re excited to introduce new features designed to help you streamline shipping, make the listing experience smoother than ever, and build your community.
Premier Shop: Celebrating Sellers Who Provide Best-in-Class Experiences for Their Community
Buyers flock to Whanot because of our extraordinary sellers. Not only do these sellers provide entertaining live shows, but they’re trusted by the Whatnot community to provide a great end-to-end shopping experience. From curating and showcasing high-quality products in their shows to making sure these products are shipped on time and with care, our best sellers are invested in making their customers happy. That's why we're excited to launch a new program that helps the Whatnot community recognize sellers who uphold high standards of service.
Your Success Story: Introducing Our First State of Livestream Selling Report
To showcase how livestream selling shapes the success of sellers like you, we’re excited to share our first external study, our State of Livestream Selling Report. This report takes a deep dive into the tremendous impact livestream selling has on sellers like you and your businesses. It also celebrates how far we’ve come together and recognizes your incredible contributions as part of our vibrant seller community.
Product Updates: Cash Out & Print Labels on Mobile
As the seasons change, so do the ways we’re making it easier for you to grow your business on Whatnot. This month, we’ve rolled out exciting updates designed to help you streamline shipping and make it easier to get paid out on the go. Let’s dive into these new features and how they can make a difference in your selling experience.
Product Updates: Rewards Club is Live
This summer, we introduced Rewards Club in Beta, an achievement-based loyalty program to automatically recognize and reward your most active customers with custom perks you set like coupons and access to exclusive shows. Today, we're excited to share that Rewards Club is now live!
Product Updates: Your Feedback in Action with Reply to Reviews and More
Our team’s work is guided by a simple vision: helping as many people as possible turn their passion into a business and make a living from what they love. Listening closely to your feedback, we’re excited to share key updates around fine-tuning your selling experience and making it easier than ever to start building a business on Whatnot.
Share the Excitement, Reap the Rewards: Introducing Whatnot Affiliates
At Whatnot, our mission has always been to empower your business growth and foster community through commerce. Over the past year, we introduced Referral Codes alongside our existing Referral Links, offering more ways for you to share savings and attract new buyers to your shows.
Today, we’re unveiling a new initiative designed to further support sellers and encourage purchases: Whatnot Affiliates. This program allows you to earn commissions by sharing your favorite products or shows—whether your own or those from sellers you admire—with your friends and followers on other platforms.
How We Think About Harassment on Whatnot (with New Policy Updates)
Strong communities thrive when people feel safe, welcome, and comfortable inviting their friends and growing businesses together. Harassment undermines this sense of safety and belonging, discouraging participation and investment, which is why we have strict rules against it.
We recognize that harassment can feel different for different people. What one person sees as customer feedback another might experience as an attack. That can be a tricky nuance when someone reports harassment to us. We have high standards for behavior, and also want people to engage in reasonable and valid criticism. We’re always trying to strike the right balance, and want to share our thinking that got us to our current approach.
Product Updates: Boost Your Show's Visibility and Make Teamwork Easier
We’re always looking for ways to help our sellers bring in new buyers and make teamwork easier as they scale their operations. Read our latest product blog post to learn about Community Boost—a fun new way for shoppers to support their favorite sellers by boosting the discoverability of their show—plus a new Team Permissions tool to make it easier and more efficient to add employees to seller Whatnot accounts.
It’s Time To Go Live
Two video tutorials to help you when it’s finally time to begin your liveshow!
Preparing For Your First Live
Three must-watch tutorials to get you ready to host your first Whatnot show
Product Updates: Bringing You and Your Community Closer Together with Rewards Club
Introducing Rewards Club, an achievement-based loyalty program to recognize and reward your most active customers with perks like coupons and access to exclusive shows. This always-on, easy-to-enter program tracks buyer interactions and delivers fun rewards and status for shoppers–boosting engagement, retaining buyers, and driving more sales to your business on Whatnot.
Revamping Our Seller Academy
As part of our efforts to streamline info for sellers, we’re thrilled to announce the launch of our revamped Seller Academy homepage!
This new design conveniently lays out all seller resources in a simple-to-navigate page with quick navigation by topic. We’ve also added some totally new resources to Seller Academy like Community Guidelines & Policies, the @whatnotsellers Account, Blog Updates, and Platform Status!
Product Updates: Improved Inventory Management and More Insight Into Your Show
We’ve been working on new features to streamline your inventory across shows and your profile shop, and an update to Promote Tools so you can see your performance on a show and campaign level.