Product Spotlight: A New Home for Seller Tools, Rewards Club Season 4, and OBS Upgrades
This month, we’re introducing tools that provide more insight into your business’s needs and new features to show appreciation for your most loyal customers—plus more control with OBS to run your shows smoothly.
Helping You Stay on Track with Your Business
We’re making it easier to stay on top of your orders and smoothly run your business by bringing Seller Hub to mobile with Seller Home, a new centralized hub for organizing tasks so you can continue building your business. From highlighting critical tasks to enabling quick actions and understanding your account health, this comprehensive dashboard provides the necessary next steps to manage your operations.
Seller Home is now available to all sellers—you can check it out in the Whatnot app by tapping the new Seller Hub button.
Rewards Club Season 4: More Fun and Customization
Rewards Club continues to be your always-on loyalty program built to recognize and celebrate your most engaged buyers. It’s the go-to tool to maintain buyer retention by encouraging repeat purchases. Each season lasts three months and allows you to re-strategize and refresh your approach based on your buyer community’s behavior.
Season 4 is here, and it’s a perfect time to refresh your Rewards Club for summer. We’ve refreshed enrollment and custom branding to make this program even more engaging for you and your buyers.
Easier Re-enrollment: You can copy over your past season’s setup and make any updates or edits. Skip the re-enrollment steps and launch Season 4 with just a few clicks, or take your time and adjust based on the Season 3 analytics and insights available in the Rewards Club hub.
Custom Branding: Personalize your program by adding custom tier names and custom badge icons that reflect your unique community and audience. Get creative with your branding—pick your Diamond and Platinum badges wisely so buyers are eager to unlock them.
Enroll in Rewards Club Season 4 today in Seller Hub.
New Opportunities to Share The Love
Whatnot offers many features that help buyers show appreciation for their favorite sellers. Users have long been able to double-tap into shows to send a yellow heart. Now, buyers can send a heart multiple days in a row; the heart grows bigger, bringing more excitement and engagement to your live shows.
Be sure to encourage your viewers to share the love in your next show, and watch the hearts evolve in size.
OBS Just Got a Whole Lot Easier
As a live seller, you can use OBS (Open Broadcast Software) to stream connected video and audio devices from a computer, adding more personalization to your live shows. Now, we’re giving OBS a fresh upgrade. No need to rely on the limited OBS Virtual Camera approach anymore—you can now stream directly from OBS to Whatnot using a more familiar stream key-based setup.
Instead of using the OBS virtual camera as your video source and a single audio source, you can now stream straight from OBS itself. That means your entire show flows directly from OBS to your Whatnot stream, giving you more creative control of your live shows and new performance opportunities. New to OBS? You can learn more about incorporating it into your live shows here.
Expanding Our Seller-to-Seller Support Program
Earlier this year, we opened several customer support agent roles and welcomed our Whatnot community to apply. We’re excited to share that we’ve expanded this program even further with new roles, as sellers on Whatnot are some of the best examples of great, fast customer service. Sellers who make the move to support agents connect deeply with our seller community by empathizing with them and their Whatnot journey.
Interested in joining us to help drive the best user experience? Please apply here.
Join the Conversation: Product Roundup Live Q&A
Join our Product Roundup live Q&A tomorrow, June 4th, at 11:00 AM PT / 2:00 PM ET / 7:00 PM BST on @whatnotsellers, where we’ll go over these updates in detail. It’s your chance to connect with our team, ask questions, and share feedback.
Happy Selling!
– Whatnot Product Team
