News & Whatnot
Whatnot Connections ❤️
This week, love is in the air and the connections on Whatnot aren’t just happening between your phone and your wifi. Let’s dive into some stories from members of the community who have found meaningful, lasting friendships and relationships only on Whatnot. 💛
Product Updates: New Tools to Prepare for Your Livestream
It's been incredible watching so many of you go live for the first time, having fun with your first chatters, and making your first sale – but we know that along with that fun comes plenty of hard work and sometimes even a bit of anxiety as you prepare for your first show. While we released more than a feature a day last month, below are three new tools to help you feel confident and prepared heading into your show, plus three tips to help both new and experienced sellers succeed.
Marketing Your Business On and Off Whatnot
One of the exciting challenges that comes with starting on a new platform is gaining a following. There are plenty of ways to use in-app tools, social media, and your creativity to make it easier to gain an audience and build your brand. We want all of our sellers to succeed and find their community, so here are some tips to help you market your business on and off Whatnot.
What’s up on Whatnot: A letter from our CEO
We’re just at the beginning of the next chapter for online shopping, and the next chapter for Whatnot too. As we look ahead, I’d like to take a moment to reflect and thank you for the incredible journey over the past year, and give you an update on our key priorities: helping you grow your business and succeed, continuing to expand to new categories and communities to bring more people to Whatnot, and building products and craft policies to ensure a trustworthy buying experience for everyone.
New Year Resolutions From the Whatnot Community
As we kick off a new year, the Whatnot community is looking ahead for more ways to grow their businesses and cultivate belonging on Whatnot.
Let’s take a look at the top 5 themes our community has for their 2024 resolutions.
Whatnot’s Head of Sports on Policy, Growth, and Future Plans
Whatnot’s Head of Sports, Eric Shemtov, recently sat down with Sports Card Live’s Jeremy Lee.
Introducing Trust and Safety Metrics for Sellers
With the Trust & Safety Metrics tab, sellers can now see their order fulfillment stats in real-time to make sure their shipment times, fulfillment rates, and cancellation rates aren’t negatively affecting their business.
Building The Trust and Safety Rules Engine
Whatnot is one of the fastest-growing marketplaces in the world, and with that growth comes increased responsibility to ensure safety at every stage of the buying and selling experience.
Introducing New Policies to Make Sports Cards Transactions Safer
While Whatnot was built to create a safe, welcoming space for people to share their passions with others, a few years ago we recognized that the Sports Card community presented unique trust and safety challenges that needed solving.
How We Evaluate User Reports and Enforce Policies
The Whatnot Trust & Safety team plays a critical role in identifying issues and enforcing policies to help keep our community safe. Today, we’ll dig a bit deeper into how we evaluate, investigate, and take action on cases involving fraud, behavioral or logistical issues.